Frequently Asked Questions
If you have any questions about our products and how to order, then this is your first port of call. If this page doesn’t answer your question – please click here to contact us.
I've seen a T-Shirt I like, but I want it in a different colour. Is this possible?
Sure, most designs can be transfered on to a different coloured T-Shirts. Contact us and let us know what design you like and on what colour T-Shirt and we'll see if we can help.
How to look after your T-Shirt
When you first receive your T-Shirt, it's a good idea to wash it before wearing it. Wash in a low temperature - 30˚c / 40˚c and then iron it inside out to protect the printed design.
Size Guide
If you're unsure of your size and still want to order a T-Shirt, we allow returns up to 14 days, so if you change your mind or order the wrong size just contact us and we'll arrange a replacement to be sent to you.
Men's
Size |
Chest (inches) |
Chest (cm) |
![]() |
Small |
34 / 36 |
86 / 91 |
|
Medium |
38 / 40 |
96 / 101 |
|
Large |
42 / 44 |
107 / 111 |
|
Extra Large |
46 / 48 |
117 / 122 |
Women's
Extra Small |
Small |
Medium |
Large |
Extra Large |
|
Size |
8 |
10 |
12 |
14 |
16 |
Payments
Do I need a PayPal account to purchase?
No, you don't need to register with PayPal to make a purchase, you can use either a Credit / Debit card or a PayPal account if you are already registered.
Is it safe to order from Worm Sign T-Shirts?
Absolutely, PayPal handle all our payments and we never see your credit / debit card details. We only use your email address to contact you if there is a problem and your postal address to send your T-Shirt to.
Delivery
Where can you deliver T-Shirts to?
Everywhere. We deliver our T-Shirts to every country in the world.
How much is Postage and Packaging?
For all orders — no matter how many T-Shirts you purchase — delivery prices are;
UK & Ireland: £2.50 per order.
Rest of the World: £5.00 per order.
How long will my T-Shirt take to arrive?
We print each T-Shirt especially for you, so in virtually all cases you should expect your order to arrive within 7 - 10 days for UK deliveries (please add 3 - 5 days for overseas orders). Postage delays and holidays such as Christmas can delay the delivery, so please allow up to 14 days for delivery.
In the unlikely event that we are unable to deliver your order within 28 days, you will be notified via e-mail.
How are the T-Shirts sent?
All orders are sent by First Class mail and are safely wrapped in a strong plastic bag so they'll fit in your letter box.
Returns & Refunds
How do I return a T-Shirt that's the wrong size?
If you decide your T-Shirt is either too large or too small, we will be happy to exchange it for a different size. Simply send it back to us at the address below unworn and unwashed.
Worm Sign T-Shirts
Studio
54, Magazine Farm Way
Colchester
Essex CO4 3EN
UK
At the same time, please contact us and let us know what size you would like instead.
Can I get my money back?
In the unlikely event that you are not completely satisfied with your T-Shirt we are happy to offer a full refund. Refunds will only be made after the T-Shirt is returned unworn and unwashed. Unwanted goods must be returned to us within 14 days.
Where do I send my unwanted t-Shirt to?
T-Shirts should be returned within 14 days of delivery. You should post them to the following address:
Worm Sign T-Shirts
Studio
54, Magazine Farm Way
Colchester
Essex CO4 3EN
UK
We cannot accept liability for goods lost or damaged during transit. You are advised to wrap the product carefully to avoid damage, and send by Recorded Mail. Proof of postage will not be accepted as proof of delivery. Please remember to include your name and address with your T-Shirt.
How will I get my refund?
Providing that we receive your unwanted T-Shirt in a resalable condition within 14 days, we will refund payment for the goods. Orders placed by credit or debit card from this website will be refunded to your credit or debit card via PayPal within 30 days.
Our Website
We get a lot of questions and comments about this website — it's featured in a number of web galleries and forums — so here's a little more information about us and this website.
“The idea came about after I designed and had printed a T-Shirt for my girlfriend as a Christmas present, at the time I also really wanted to build an ecommerce website using WordPress - both for my portfolio and hopefully as a passive income - so I put all the ideas together, I designed a few more T-Shirts and set about creating this website. Worm Sign went online in April 2009.
“I’ve been asked a few times if this is a real store - absolutely, this is not a fake shop built for my portfolio; Worm Sign has sold many T-Shirts to customers all over the world. The T-Shirts themselves are printed on demand using a process called Direct To Garment printing, so when an order comes through - the customer gets a freshly printed T-Shirt especially for them. It’s a great system and I’d recommend it to other T-Shirt designers / stores.
“As for the website, I get a lot of comments and questions about this - so I thought I’d use this space to answer some of them. Firstly, the theme for this website is not for sale - it’s a bespoke design and not an ‘off the shelf’ theme - you won’t find it anywhere to download. I can design and build you a website for your store - but I wouldn’t just copy this design for you. I use the eShop plugin for the shopping cart and payment system, I’ve tweaked a lot of the code so everything is displayed just how I want it - there’s too many tweaks to mention here, but if you’ve got any questions about any of them, contact me here and I’d be happy to help.”
Martin Lucas, May 2011









